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GENERAL MANAGER

GENERAL MANAGER APPLY NOW

LOS ANGELES, CA
Full time

Come join a thriving sexual wellness retail brand and become a part of the rapidly growing sex-positive movement. We are now hiring a full-time general manager to oversee two locations in the Los Angeles area. Some experience is necessary. The ideal candidate would have experience in hospitality and/or retail management and knowledge of both sexual wellness and pleasure products, leadership qualities to strengthen and motivate the team, positive presence with customers, attention to detail and organization, and a team player. Salary depends on experience.

Primary Responsibilities include:

• Oversee daily operations to drive performance

• Manage the sales employees’ schedule and payroll • Ensure compliance with policies and procedures

• Approves and executes all brand initiatives and strategies

• Monitor and order store inventory and shrink reduction

• Lead training for the sales employees in the areas of product knowledge, customer service, and visual merchandising

• Develop business strategies to increase customer base, exceed sales goals, and optimize both productivity and the overall success of the locations

• Prepare monthly report on sales, buying trends, and customer feedback

• Conduct performance evaluations for sale employees • Hire additional employees as needed

• Handle all employee and customer concerns Job Requirements:

• At least three years of experience managing in either hospitality or retail stores

• Experience with recruiting, hiring and training employees

• General knowledge of human resources, payroll and business management

• Experience using POS systems, Scheduling Systems, Microsoft Office and QuickBooks

Our vision: We want the general manager to function as the customer sales lead to coach and mentor employees through demonstration and selling, and also maintain the general management of the store operations. The Position is full-time.

Please forward your resume, statement of interest, and salary requirements.

We are conveniently located in Brentwood and Playa Vista. We are accessible by the 405, 105, and 10 freeways.

Our brand is growing, and there's an opportunity to grow with us in a fun, supportive, fast-paced, hard-working environment! Please send a cover letter, resume, and references.

Qualifications

The ideal candidate would have experience in hospitality and/or retail management and knowledge of both sexual wellness and pleasure products, leadership qualities to strengthen and motivate the team, positive presence with customers, attention to detail and organization, and a team player

•At least three years of experience managing in either hospitality or retail stores

•Experience with recruiting, hiring and training employees

•General knowledge of human resources, payroll and business management

•Experience using POS systems, Scheduling Systems, Microsoft Office and QuickBooks

•Management: 2 years (Required)

•Open to applicants who do not have a college diploma

Responsibilities

•Oversee daily operations to drive performance

•Manage the sales employees’ schedule and payroll

•Ensure compliance with policies and procedures

•Approves and executes all brand initiatives and strategies

•Monitor and order store inventory and shrink reduction

•Lead training for the sales employees in the areas of product knowledge, customer service, and visual merchandising

•Develop business strategies to increase customer base, exceed sales goals, and optimize both productivity and the overall success of the locations

•Prepare monthly report on sales, buying trends, and customer feedback

•Conduct performance evaluations for sale employees

•Hire additional employees as needed

•Handle all employee and customer concerns

•Setting and meeting goals for service, operations, and financial results

•Maintaining excellent customer service standards

•Maintaining property and equipment

•Inspecting and adhering to safety and sanitation guidelines

•Performing front-line customer

Benefits

•Salary based

•Bonuses

•Store Discounts

•Paid Sexual Health Certification course

•Available shifts and compensation: We have available shifts all days of the week

•Free employee scheduling, time clock and hiring tools

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

About Cupid's Closet:

Cupid's Closet is a luxury, sexual health & wellness brand created to normalize conversation around sex, sexual pleasure, and intimacy.


We pride ourselves in creating a beautiful, safe, comfortable, non-judgmental environment where individuals can feel empowered. All of our team members are certified in sexual education to provide outstanding customer service, knowledge, and education for our community.


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